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If you require urgent medical assistance which cannot wait until the surgery re-opens please call 111.  Calls to the NHS 111 service are free from both landlines & mobiles. 

For health information or advice telephone NHS 111 by dialling 111 or log on to NHS.UK/111

Online problems

We are aware that some patients are experiencing problems ordering medication online. There has been a recent update by our service provider which seems to be the problem.

We apologise for any inconvenience - we've not asked for the update, it's been undertaken nationally.

The main issues seem to be for patients who are trying to link to our website without entering the full web address.  Please DELETE any saved links/favourites you have for Bankfield and access the website via on the next occasion.

Once you have logged on you now need to click on the "medication" tab twice and this will take you to your repeat medication list.  DO NOT click on the prescription request tab - this page only show outstanding prescription requests.

Named GP

You may be aware that practices are required to inform all their patients with a named GP who will have overall responsibility for the care and support that the surgery provides them.

For administrative purposes, the named GP for our patients will be the GP with whom they are registered with.

This does not prevent you from seeing any GP within the practice as you currently do, neither does it change the GP you normally see.

If you are unsure of your registered GP please ask a member of our reception team when you next attend the surgery. If you have any questions or wish to discuss this further please contact us on 01422 374662.

Statement of Intent - IT & Electronic Patient Records

click here to read our statement


MenACWY Vaccination

Eligible patients are those who:

  • are attending university/further education for the first time
  • are aged 19 years on 31 August 2017 up to the age of 25 years (i.e. the day before their 25th birthday)

It is very important that you take up the vaccine. It is being offered in response to a rapidly growing increase in cases of the meningococcal disease group W but also protects against meningococcal A,C and Y.

If you are planning on going to university, please make an appointment as soon as possible before leaving for university.  You are more at risk of meningitis and septicemia in the first weeks at university when you mix with lots of new people.

However, even if you are not leaving for university you are still eligible for this vaccination so please contact the surgery to make an appointment. 

Further information can be found on the NHS Choices Website. 

Click here for the NHS Choices Website link.

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