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Practice Management

Mrs Claire Baggley (f)

Business Manager

Mrs Karen Bartle (f)

Deputy Business Manager

The Business Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The business manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Mrs Susan Hillas (f)

Data Quality Administrator


Mrs Shirley Hopkinson (f)

Reception Manager

Mrs Lynn Smith (f)
Mrs Beverley Kinder (f)
Miss Avril Blagbrough (f)
Mrs Alison Jacobs (f)
Miss Rhiannon Fudge (Apprentice) (f)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.


Mrs Rachel Knights (f)

Secretary/Non Clinical Palliative Care Co-ordinator

Miss Rhiannon Fudge (Apprentice) (f)
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